Restoring data

Put anything back the way it was - one item or hundreds, in seconds.

A quick example

Say a bulk edit went wrong this morning and wiped the prices on fifty products. Open today's earlier backup, tick those fifty products, click Restore selected, and their old prices are back - before your next customer even notices.

How to restore

1. Open the Restore tab and pick a backup (by its date), or open Real-time changes for the very latest versions.
2. Find what you need: search by name, or filter by kind (products, customers, categories, and so on).
3. Tick the items, click Restore selected, and confirm.

It takes seconds. We update each item in place if it still exists, or recreate it if it was deleted.

No accidental duplicates

We always recognise an item by something that doesn't change, so a restore never creates a second copy by mistake:

• Products and their options - by their code (SKU)
• Customers - by their email
• Categories and brands - by their name
• Pages - by their web address; redirects - by their old path

Bringing back something you deleted

Deleted a product and want it back? We recreate it in the right order - brands and categories first, then the product, then its photos - and we fix the links, so the product points to the correct brand and categories again, just like before.

When the same code is now used by something else

Once in a while, a code (like a SKU) you are restoring now belongs to a different product. You decide what happens, each time you restore:

• Overwrite (the default) - your backup wins.
• Skip - leave the other item alone and move on.
• Make a copy - bring yours back as a copy (its code gets a -restored tag), so nothing is overwritten.